Elephant Sessions + Beluga Lagoon (Solo)

Albert Halls

Tolbooth

We now use e-tickets; allowing ease/speed and customer flexibility when attending our events. Please note screengrabs of e-tickets will not be accepted.

Tickets can also be printed out at home or for a small £1 fee be printed out at Box Office.

Box office will remain open until 30 mins after the show begins.

We will have an accessible area, the location and capacity varies per event, please contact box office to book your tickets.

Please note – Accessible areas in our events are subject to demand and capacity, and should be booked in advance by contacting box office.

The Albert Halls Access Guide

Tolbooth Access Guide

Usually approx. 30 mins after doors time but it can vary depending on the show.

We don’t always have this info ahead of time, if you contact box office on the day we will advise on individual shows.

There is a lift and an accessible entrance at both venues.

Accessible areas in our events are subject to demand and capacity, and should be booked in advance by contacting box office.

We no longer post tickets and now use e-tickets; allowing ease/speed and customer flexibility when attending our events. These can be shown on your device. Please note screen shots of e-tickets will not be accepted.

Tickets do not need to be printed but can be done at box office for £1 or printed at home if you do not have a suitable device.

We now use e-tickets; allowing ease/speed and customer flexibility when attending our events. These can be shown on your device. Please note screen shots of e-tickets will not be accepted.

Tickets do not need to be printed but can be done at box office for £1 or printed at home if you do not have a suitable device.

Both Venues are a short walk from Stirling Bus Station, and Stirling Train Station.

There is no general parking at The Albert Halls, on street parking is available nearby. At the Tolbooth you can use the Old Town Jail Car Park free of charge when attending an event.

There is limited accessible parking at the Albert halls with additional public disabled parking in Dumbarton Road.  At the Tolbooth there is a public disabled parking space outside the venue, but it is out with our control. Please note that we unfortunately cannot reserve spaces for you at either of our venues. 

If you require assistance contact box office and we can try to help.

Tickets are non-refundable but if the show sells out we can attempt to resell them on your behalf.

Please read the full details on our Booking Terms and Conditions.

There is a bar at both venues and drinks can be taken in to shows.

The bar will be closed at an appropriate time to ensure customers are served and have taken their seats before the start of the show. This will also happen during the interval and will depend on how busy the bar is as to when the queue will be closed off.
We would recommend that if you are looking to purchase drinks before the show you should arrive early enough to be able to do this.
We don’t take orders for interval drinks.

There is the Café Bar in the Tolbooth and The Albert Halls, for opening hours please check at Box Office.

This varies per show and will be detailed on the event webpage. Box office can advise on individual shows

Please Note – we don’t apply a charge to ‘babes in arms’, essentially children that don’t require their own seat.  Our definition of ‘babes in arms’ is 18 months or under.

This depends on the show, usually latecomers can be admitted at a suitable point in the show but this is not always the case

Concession’s are:-

*Over 60’s
*Disabled
*Unemployed
*Students / Children

Please Note – we don’t apply a charge to ‘babes in arms’, essentially children that don’t require their own seat.  Our definition of ‘babes in arms’ is 18 months or under.

For  fully seated shows in the Albert Halls dancing is not allowed.

For standing events dancing must be at the side or at the back of the hall.

There is no standing in the front row of the balcony.

A limited number of free carer tickets may be made available to customers, requiring additional support because of an accessible requirement or long-term health condition, as defined by the Equality Act (2010)